This Policy explains the information Song Ribbon collects or transmits and how it is handled.

1. Operator — Sole proprietor: 馬場 俊輔 (the “Operator”)

1. Information collected or transmitted — ・Mood entries and selected delivery mode, duration, artist, and tag conditions ・Anonymous user ID issued by the Song Ribbon Server and authentication-token digest ・Registered artists, tags, recent recommendation history, recommendation ratings, and optional comments ・Purchase and restoration status, free-plan usage count, and billing events ・Request ID, processing result, elapsed time, and the minimum device or app-environment information needed to investigate service problems The app does not collect a user’s name, address, telephone number, precise location, contacts, photos, or advertising ID as app-user data. Voice-input audio is not sent to or stored on the Operator’s server. Mood text and authentication information are not recorded in diagnostic logs.

3. Purposes of use — ・To provide song or playlist recommendations, history, and synchronized preferences ・To authenticate anonymous users, separate environments, prevent misuse, and manage quotas and access rights ・To process purchases and restorations and verify entitlements ・To use optional ratings and comments to improve recommendation quality ・To answer inquiries, investigate failures, and respond to conduct that violates the Terms or applicable law Information is not used for advertising delivery, targeted advertising, third-party advertising, or advertising-effect measurement.

• 1. External services and processors — The mood you enter and conditions required for generation are sent to an AI service that generates recommendations. Storage by that AI service is disabled when the request is sent. Song candidates are verified through Apple’s catalog services. Apple’s purchase features and an external billing-management service are used to process purchases and restorations and verify access rights. Apple speech recognition is used only when you choose voice input. Only information necessary for each role is sent, and appropriate safeguards are required.
• 1. Third-party disclosure and international processing — Except where required or permitted by law, including processing and business succession, personal data is not provided to third parties without consent. Information may be processed outside Japan in connection with the external services listed above.
• 1. Retention and deletion — Information required to provide the service is retained while the service is provided and can be deleted through “Delete account and data” in the app or by contacting the Operator. In-app deletion removes the anonymous Song Ribbon Server account, authentication data, catalog, recommendation history, ratings and comments, quota and billing-management data, and corresponding customer information held by the billing-management service. It does not cancel a subscription managed by Apple; use Apple subscription management separately when needed. Short-lived pairing information expires after its designated period. Information that must be retained for legal, billing, or security reasons is kept only for the necessary period.
• 1. Safeguards and user rights — The Operator uses encrypted communications, environment-level data separation, minimized authentication information, and non-recording of secrets. To request access, correction, suspension of use, deletion, or withdrawal of consent, contact the address below. Information used to verify identity is used only to handle the request.
• 1. Changes to this Policy — This Policy may be changed in response to changes in law or the service. Material changes and their effective date will be communicated in the app or by another reasonable method.

9. Contact — [email protected]

Effective date: August 26, 2026 / Last updated: September 5, 2026

Screen and interaction analytics

After the required consent, Song Ribbon sends event names, occurrence times, screens, interaction flows, delivery modes, anonymous user and session IDs, environment, and a limited allowlist of interaction details to the Song Ribbon Server to understand feature use and improve service quality. Analytics events do not include mood text, search terms, song or artist names, external-service response content, credentials, advertising IDs, or tap coordinates. They are not used for advertising or advertising-related tracking. Analytics events are retained for up to 90 days and are deleted when the associated anonymous account is deleted. Failures to send or store analytics do not interrupt core features such as recommendations or playback.

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